PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”
We collect Device Information using technologies such as cookies, log files, web beacons, tags, and pixels. Cookies are data files placed on your device that often include an anonymous unique identifier. Log files track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring and exit pages, and date/time stamps. Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information processed securely through third-party payment gateways, email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site, including processing your payment, arranging for shipping, and providing you with invoices and order confirmations. Additionally, we use this Order Information to communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising relating to our products or services in line with your preferences.
We use the Device Information that we collect to help screen for potential risk and fraud, particularly your IP address, and more generally to improve and optimize our Site by generating analytics about how customers browse and interact with the Site and to assess the success of our marketing and advertising campaigns.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use Google Analytics to understand how our customers use the Site. We also use secure payment services such as Razorpay to process transactions.
We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests such as subpoenas or search warrants, or otherwise protect our rights.
We do not sell, trade, or rent your personal information to third parties. We may use your Personal Information to provide you with relevant offers, advertisements, or marketing communications. You can opt out of targeted advertising through platforms such as Facebook Ads Settings, Google Ads Settings, and Bing Ads.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
You have the right to access, update, or request deletion of your personal information that we hold. If you would like to exercise this right, please contact us using the contact details below.
We process your information to fulfill orders placed through our website and to support our legitimate business operations. Your information may be stored and processed in secure systems used by our service providers.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you request us to delete this information.
CHANGES
We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, or legal obligations. Any updates will be posted on this page.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@spicercart.com or by phone at 9400112441, or by mail at:
145A, Melathethil Building, Nambiarkunnu, Sulthan Bathery, Wayanad, Kerala – 673595.